If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen. They are using Home & Business 2013 64 bit, based on my research it seems to be an issue with the profile, which I already recreated and it only worked for a few days next thing you know BAM! If you have any questions about these instructions do not hesitate to contact us. I have a user that's having trouble with the quick steps feature where it randomly disappears or more along the lines of being grayed out. To export the AutoComplete mailbox message, follow these steps: Exit Outlook, and then close Outlook Web Access or Outlook Web App (OWA) on all workstations that are connected to your mailbox.
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